Binance
Manama
Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. If you’re looking for a fast-paced, mission-driven organization where opportuniti
Job Source: BinanceBinance
Manama, CAPITAL GOVERNORATE, Bahrain
Technical Support Engineer, SL3 Application Owner Binance Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related i
Job Source: BinanceNexcel Computer Solutions
Manama
a. Primary role: Review and sign-off on the Business and Technical requirements toensure alignment with business needsb. Job description:i. Ensure that business requirements are correctly translated into functional andtechnical requirementsii. Identify potential gaps within business and technical requirements, andrecommend workarounds that are fit
Job Source: Nexcel Computer SolutionsNexcel
Manama
At least 5 years of banking experience, of which at least the last 3 years should be in a similar position, involving hands-on execution of BI, Reporting and Planning deliverabl... Get personalised jobs in email. Apply in one click./ OSS landscape and deep hands on experience for telecommunications products in Collect and verify required documentat
Job Source: NexcelNexcel
Manama, CAPITAL GOVERNORATE, Bahrain
At least 5 years of banking experience, of which at least the last 3 years should be in a similar position, involving hands-on execution of BI, Reporting and Planning deliverabl...Get personalised jobs in email. Apply in one click./ OSS landscape and deep hands on experience for telecommunications products inCollect and verify required documentatio
Job Source: NexcelNexcel Computer Solutions
Manama, CAPITAL GOVERNORATE, Bahrain
a. Primary role: Review and sign-off on the Business and Technical requirements toensure alignment with business needsb. Job description:i. Ensure that business requirements are correctly translated into functional andtechnical requirementsii. Identify potential gaps within business and technical requirements, andrecommend workarounds that are fit
Job Source: Nexcel Computer SolutionsLitmus
Manama
Job Description: Validate customer requirements for proof of concept and production implementations Perform Litmus Edge and Litmus Edge Manager product configuration during proof of concepts or production implementations Develop innovative ways for customer to maximize value from the Litmus products Maintain and contribute to internal library of s
Job Source: LitmusLitmus
Manama, CAPITAL GOVERNORATE, Bahrain
Job Description: Validate customer requirements for proof of concept and production implementations Perform Litmus Edge and Litmus Edge Manager product configuration during proof of concepts or production implementations Develop innovative ways for customer to maximize value from the Litmus products Maintain and contribute to internal library of s
Job Source: LitmusManama, CAPITAL GOVERNORATE, Bahrain
Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.We are looking for a talented Technical Support Engineer / SL3 Application Owner to join our TechOps team.This is a pretty broad role that will involve investigating and resolving technical questions related to functioning of our ecosystem (Binance.com, Mobile Apps, etc), and other related duties.It will include close cooperation with our Customer Support, internal Dev/Infra teams, as well as other parties.Responsibilities:Provide technical support and handling urgent escalation from external or internal customers or users in production environment with high-volume of transaction trafficStrong collaboration, communication and interaction with all stakeholders including customers, product manager, developer and management teamAnalyse service ticket data, identify incident root cause, draft Root Cause Analysis (RCA) report and follow possible maintenance for system-level improvementWork closely with product and developer teams in global offices, participate and follow up in iteration, release and roadmap planning timelyVery flexible with capability to prioritize multiple incidents and deadlines to facilitate well in a fast-paced, rapidly evolving organizationHigh responsibility in continuous improvement in service quality and efficiencyAbility to provide coaching, training, identification, optimization and documentation of the customer or business support processesRequirements:4-8+ years of experience in similar roles - e.g. Technical Support Engineer, SL3 Engineer, Application Owner, TechOps Engineer, etcMusthave strong capabilities to identify, analyze and resolve problems logically and systematically3+ years Unix/Linux with shell scripting, etc2+ years databases experience (Oracle, MySQL)2+ years Web or App related project support experience with HTTP protocol, JavaScript, RESTful, Json, Web Service, TCP/IP, Linux/UnixUnderstanding of software development methodologies and coding standardsExperience with software application debugging and troubleshootingFamiliar with technical support process and escalation managementPassionate with technical support to solve complicated customer issuesAbility to present or speak fluently to engineers, product manager and customersBS/MS in Computer Science, Math or related scientific disciplinesBackground in Software Development is a plusWorking at Binance• Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities• Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless• Tackle fast-paced, challenging and unique projects• Work in a truly global organization, with international teams and a flat organizational structure• Competitive salary and benefits• Flexible working hours, remote-first, and casual work attireLearn more about how Binancians embody the organization’s core values, creating a unified culture that enables collaboration, excellence, and growth. Apply today to be a part of the Web3 revolution! Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
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