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Tafaseel BPO

Manama / Global

Strategic workforce manager - scheduling & analytics

  • د.ب.‏22500 BHD Per annum

Job Summary

Salary Range:
د.ب.‏22500 BHD Per annum
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Job Description

A leading BPO company in Bahrain is seeking a WFM Manager responsible for staffing and scheduling of operations. The ideal candidate will have 3-5 years of experience in workforce management and proficiency with relevant tools. Key responsibilities include analyzing data, collaborating with departments, and leading a team of analysts. This role offers the opportunity to optimize workforce performance while ensuring service level agreements are met.

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