Operations Lead - Connectivity Management Platform

Manama, CAPITAL GOVERNORATE, Bahrain

Operations Lead - Connectivity Management Platform We are seeking a highly motivated Operation Lead with a focus on the deployment, testing and operation of Connectivity Management Platform (CMP) for our innovative projects. The successful candidate should possess an exceptional knowledge of IT and Telecommunications, showcasing a track record of delivering high-quality work that drives operational excellence. This role requires distinctive communication skills and the ability to collaborate effectively within a team.• Systems Integration Experience: Proven track record in overall systems integration.• Telco Core Network Elements Integration: Experience in integrating with Telco Core Network Elements.• Telco BSS/OSS/CS/PS/Messaging: Implementation, Integration, and Operation experience with Telco BSS/OSS/CS/PS/Messaging, with a deep focus on Billing and Provisioning.• CMP Solutions: Implementation, Integration, and support experience with leading CMP solutions is a plus.• IoT/M2M Technologies: Worked on or has good knowledge of IoT/M2M-related technologies.• Proficient in Network, Security, and Operating System concepts• Project Leadership: Proven experience working in complex integration Digital services projects.• Cloud Infrastructure: Proven experience in deploying software solutions over Cloud Infrastructure, including expertise in Cloud Platforms and Technologies (VMware, Hyper V, AWS, Azure, etc.).Responsibilities• M2M CMP Platform Deployment and Operation: Plan, deploy, operate, and maintain an M2M Connectivity Management Platform within a collaborative team.• Cloud Implementation: Assist in implementing the M2M CMP platform on the cloud.• Telecom Network Integration: Assist in integrating the M2M CMP platform into the Customer Telecom Network.• CMP Environment Design and Implementation: Assist in the design and implementation for the CMP environment in collaboration with the vendor and customer.• Production Monitoring Enhancement: Develop enhanced production monitoring procedures.• Technical Liaison: Act as the technical liaison between operations teams, B2B teams, providing critical operational insights to upcoming implementations and strategies.• Data Migration: Design and execute customer data migration plans.• Solution Integration: Integrate solutions with other applications and platforms based on solution team requirements.• Routine Maintenance: Perform routine maintenance tasks for infrastructure systems such as backups, patch management, and hot fixes.• Support Documentation: Create and Review support documents.• System Improvement Recommendations: Recommend changes/enhancements for improved systems availability, reliability, and performance.• Level 2 Production Support: Provide Level 2 production support.• Problem Troubleshooting: Troubleshoot problems by analyzing root causes and evaluating multiple options.• Temporary Solutions: Recommend procedures and controls for problem resolution or create temporary solutions until permanent solutions can be implemented.• Problem Documentation: Document problem status and resolution.• Backup and System Recovery: Ensure Backup best practices are performed and executed for the CMP platform.• Incident, Change, and Problem Management: Handling of all Incidents, Changes and Problems for the CMP system.• Application Support: CMP Application support, installation, and configuration.• Vendor Management: Vendor management for maintenance and 3rd Party support.• Training Initiatives: Perform hands on customer training on CMP if required.• Knowledge Enhancement: Maintain good knowledge of all ZainTECH solutions and services.• Flexibility: Be flexible and undertake other duties assigned by managers.• Team Collaboration: Participate as an effective team player.• Brand Promotion: Promote the company brand and display professionalism in dealing with internal and external customers.• Productivity: Be productive and contribute to achieving company goals.• Communication: Actively seek and understand company priorities through various internal communication channels. Desired Candidate Profile• Bachelor s Degree in IT/Engineering/Telecommunication or a relevant field.• Minimum 7+ years of overall experience in IT System Integration with Operation & Support background, preferably in M2M/IoT/Connectivity Management platform systems.• Hands-on experience in Telco BSS is a plus.• Hands-on experience in Linux/Unix/Windows Administration.• Hands-on experience in Cloud and virtualization technologies.• Experience in DB Administration is a plus.• Handling and knowledge of basic network and security troubleshooting is a plus.• Knowledge of best practices and IT operations including ITSM and troubleshooting techniques.Company Industry IT - Software Services Department / Functional Area IT Software Keywords Operations Lead - Connectivity Management Platform Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at [email protected] People Looking for Operations Lead - Connectivity Management Platform Jobs also searched

#J-18808-Ljbffr