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Wyndham Hotels & Resorts, Inc.

Manama / Global

Front office manager

  • د.ب.‏42000 BHD Per annum

Job Summary

Salary Range:
د.ب.‏42000 BHD Per annum
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Job Description

SUMMARY

City: Manama Career Level: Mid Level Type: Full-time Domain: Hotel Operations Presence: On site Address:: Flat 32, Building 441 , Al Fateh Tower 2 Road 2407 , Juffair 324

The Front Office Manager, reporting directly to the Director of Operations, is responsible for overseeing all front office operations, ensuring that guests receive exceptional service from the moment they check-in to the time they check out. This role includes managing the front desk team, ensuring operational efficiency, maintaining guest satisfaction, and handling guest inquiries and issues with professionalism and poise.

The Front Office Manager will ensure to deliver the following business objectives subject to the budget and annual...

KEY COMPETENCIES

Strong leadership and team management

Business Acumen

Excellent interpersonal and communication skills,

Strong problem-solving and decision-making abilities.

Ability to multitask and remain calm under pressure.

Operational Excellence

Teamwork

Tools

Microsoft Office

VIP and Loyalty Guest Relations

Values

Integrity

Trust

Accountability

Fun

Diversity

Teamwork

Performance

Respect

Friendly

Reliable

Care

Respect for customers

Respect for employees

Respect for shareholders

People Centric

Commitment

Competence

Dignity

Ethics

Equality

Staff accommodation

Employee rate in all Wyndham hotels globally

Languages

English military_tech Advanced

Managed Hotel Disclaimer

Managed Hotels are hotel properties operated by Wyndham Hotels & Resorts on behalf of a third-party owner who are the actual employer.

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