Wyndham Hotels & Resorts, Inc.
Manama / Global
Front office manager
- د.ب.42000 BHD Per annum
Manama / Global
SUMMARY
City: Manama Career Level: Mid Level Type: Full-time Domain: Hotel Operations Presence: On site Address:: Flat 32, Building 441 , Al Fateh Tower 2 Road 2407 , Juffair 324
The Front Office Manager, reporting directly to the Director of Operations, is responsible for overseeing all front office operations, ensuring that guests receive exceptional service from the moment they check-in to the time they check out. This role includes managing the front desk team, ensuring operational efficiency, maintaining guest satisfaction, and handling guest inquiries and issues with professionalism and poise.
The Front Office Manager will ensure to deliver the following business objectives subject to the budget and annual...
KEY COMPETENCIES
Strong leadership and team management
Business Acumen
Excellent interpersonal and communication skills,
Strong problem-solving and decision-making abilities.
Ability to multitask and remain calm under pressure.
Operational Excellence
Teamwork
Tools
Microsoft Office
VIP and Loyalty Guest Relations
Values
Integrity
Trust
Accountability
Fun
Diversity
Teamwork
Performance
Respect
Friendly
Reliable
Care
Respect for customers
Respect for employees
Respect for shareholders
People Centric
Commitment
Competence
Dignity
Ethics
Equality
Staff accommodation
Employee rate in all Wyndham hotels globally
Languages
English military_tech Advanced
Managed Hotel Disclaimer
Managed Hotels are hotel properties operated by Wyndham Hotels & Resorts on behalf of a third-party owner who are the actual employer.
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